Absolutely. We provide a fully-automated turnkey solution that should require very little client involvement on a day-to-day basis. Being a part of this industry, we realize it is not always possible to foresee every event and have built a dedicated and skilled customer service team to provide assistance as needed.
They constantly assist clients with special needs, such as: responding to critical production needs impacted by unforeseen seasonal/event success, rebalancing inventory needs to different production facilities, expediting and executing LTL moves, etc. Our clients have a very strong relationship with our customer service team, as evidenced by the continuous positive feedback we receive.