We’ve compiled a list of the questions we get asked the most often. To jump to the section you’re most interested in, please click on one of the links below. If you have any additional questions, please contact us for assistance.
How long has SLG been in the industry?
Satellite Logistics Group was established as a logistics company in 1984 with the name S&S Services. In 1994, Kevin Brady, the company’s current President & CEO, purchased S&S Services and renamed it to Satellite Logistics Group. Kevin proceeded to expand the company’s service offerings to address the specific needs of the beer industry.
Where is SLG located?
While SLG’s team and network spans across the globe, the corporate SLG office is located in Houston, Texas.
What is SLG’s mission statement?
We serve clients by innovating and delivering efficient beverage supply chain solutions.
Is SLG an ecofriendly company?
Satellite Logistics Group has proven itself to be committed to sustainability. All SLG services are designed to help you manage your supply chain as efficiently as possible and minimize your environmental footprint. For example, our ecoBev beer recycling is the only nationwide, turnkey green solution for beverage disposal.
We have also received multiple sustainability awards:
- Green Supply Chain Award by Supply & Demand Chain Executive magazine
- SmartWay Logistics Company Partner by SmartWay
- Top Green Provider by Food Logistics magazine
- Blue Skyways Collaborative Partnership Award by the EPA
SLG is also part of the Hillebrand Group, a participant in the UN Global Compact with annual published reports to detail the support of United Nations principles in the areas of environment, labor, human rights, and anti-corruption.
How is SLG involved in the beer industry?
Satellite Logistics Group is constantly seeking for new ways to get involved in the beer community.
We believe supporting the craft beer industry begins with sustaining and encouraging individual craft communities. As such, SLG is a member of beer guilds across the country, including:
- Brewers Association
- Wisconsin Brewers Guild
- Pennsylvania Beer Alliance
- Texas Craft Brewers Guild
- North Carolina Craft Brewers Guild,
- California Craft Brewers Association
- San Diego Brewers Guild
- Asheville Brewers Alliance
- Ohio Craft Brewers Association
- Illinois Craft Brewers Guild
- Florida Brewers Guild
- New York State Brewers Association
- Colorado Brewers Guild
- Michigan Brewers Guild
SLG is also an active member of a variety of associations and councils, including:
- American Beverage Association
- APICS Supply Chain Council
- Brewers Association
- National Beer Wholesalers Association
- Wine & Spirits Wholesalers of America
- Council of Supply Chain Management Professionals
- Warehousing Education and Research Council
- S. Environmental Protection Agency SmartWay Partnership
How does Kegspediter help me manage keg deposits?
As your kegs are collected via our Kegspediter service, you will receive keg deposit notification reports to inform you which distributor returns kegs, how many they returned, and what the keg sizes were. These reports include a keg count audit to issue the appropriate keg deposit to your distributor. This information will also be available via our Online Visibility tool.
How does Kegspediter service reduce keg loss?
Many missing kegs are due to erroneous collections that move kegs into the wrong distributor network. Our Kegspediter customers see a reduction in keg loss due to our keg repatriation program. The program allows for beer distributors to return stray kegs back to their respective breweries through the Kegspediter service.
How does Kegspediter increase my keg collection frequency?
By picking up a variety of different brands simultaneously, we can achieve sufficient route density to return your keg much faster than is possible when brands are transported independently. On average, Kegspediter customers see a significant increase in annual keg returns. Through our Kegspediter solution, we collect over 180 brands from our distributor partners. Out keg collection count totaled over 8.3 million empty kegs in 2016. Our vast Kegspediter customer base allows distributors to build full loads quickly through consolidation methods.
Does SLG offer Kegspediter in other parts of the world?
Yes, we currently have a fully operational keg collection and return services throughout Europe. Additionally, we work with American brewers who are looking to expand their distribution globally and prefer using stainless steel kegs for quality control purposes. All kegs are collected from importer locations, then consolidated at our keg consolidation center in Moerdijk, Netherlands, and shipped back to the US.
What other benefits do I get from Kegspediter?
Not only do our customers see an improvement in both increase in annual keg turns and a decrease in keg losses, they can also see benefits such as: a reduction in labor, improved shipment planning, and accurate BOL and keg audits.
What does the solution cost per keg?
Our Kegspediter solution is a fully customized service based on each of our client’s specific needs. Through our process, we provide our prospective client with a detailed analysis, projecting their empty keg turns through our solution. We perform this analysis using basic operational data provided from the client.
In addition to the turn analysis, we also provide our prospective clients with a detailed report displaying the direct impact to client’s supply chain ROI.
What is the minimum quantity of kegs you will collect from a distributor?
Due to our extensive client base and the consolidation procedures of our Kegspediter solution, we can collect any empty kegs you have at a distributor during our collection process, regardless of the quantity. As long as the distributor has followed the basic protocol for keg preparation, we will collect any and all of your kegs with each collection we make.
Through our Kegspediter solution, we collect over 180 brands from our distributor partners. Our keg collections totaled over 8.3 million empty kegs in 2016. Our vast Kegspediter customer base allows distributors to build full loads quickly through consolidation methods. When a distributor has a consolidated full truckload, we will collect it along with any of your kegs that are ready at time of collection.
Do I need to notify you when my kegs need to be collected?
No. We utilize a very sophisticated distributor forecast system that we have perfected over the past 25 years. Through the use of algorithms, historical data, and forecasts, our technology projects our specific distributor collections automatically.
Our internal teams confirm, schedule, and execute those collections. We will electronically notify you and your distributor, of the collection details through our electronic deposit notification reports. We will also provide you with a consolidated summary of those transactions through our invoicing system.
Can you accommodate special requests I may have?
Absolutely. We provide a fully-automated turnkey solution that should require very little client involvement on a day-to-day basis. Being a part of this industry, we realize it is not always possible to foresee every event and have built a dedicated and skilled customer service team to provide assistance as needed.
They constantly assist clients with special needs, such as: responding to critical production needs impacted by unforeseen seasonal/event success, rebalancing inventory needs to different production facilities, expediting and executing LTL moves, etc. Our clients have a very strong relationship with our customer service team, as evidenced by the continuous positive feedback we receive.
How will I know what is happening with my kegs?
As with all of the solutions developed by SLG, our Kegspediter solution is supported with best-in-class technology. Through our Online Visibility portal, our clients have real-time visibility to all of their kegs throughout our system. Kegspediter customers have access to invoices and inventory data, categorized by size, distribution centers, shipping schedules, and transit status. Clients typically provide access to multiple internal team members.
What is keg tracking?
Keg tracking is the ability to track your kegs as they move through the supply chain, inside and outside of the brewery. Using KegID provides visibility into keg movement and the ability to manage a variety of aspects of your fleet. Typical results of keg tracking and the reporting features provided by KegID include loss reduction, turn efficiency, increased inventory control, and more.
Why should I track my kegs?
The Brewers Association estimates that brewers lose between 4-6% of their kegs each year, which adds up to a profit loss of $10-15 per barrel of beer each year. And while loss reduction is a big part of the return on investment in managing kegs, simple turn efficiency can actually have a bigger impact on your profits – including how you manage capital expenses for future keg purchases.
What reports are generated by scanning kegs in KegID?
- Batch Inventory
- Aging Analysis
- Turns Analysis
- Total Keg Count
- Partner Performance
What does it cost to implement?
Your cost to start can be as little as $0, depending on your barcode and scanning needs. There are no implementation fees if you have kegs that are already barcoded and you start scanning with smart phones. Implementation costs are determined on a case-by-case basis.
Does KegID have a smartphone application?
Yes. KegID has a free application available for iOS and Android devices. All keg movement is recorded through this application, which then feeds the various reports that are generated on the web dashboard.
Why barcodes? Why not GPS or RFID?
Barcodes are currently the least expensive and most reliable source for scanning. GPS tags require batteries that can expire when the keg is outside the brewery, and the radio frequencies of RFID are unreliable around steel and liquid. However, if these technologies improve, the KegID software can receive information from these scanning methods with some adaptation.
How long does it take to implement KegID?
Implementation is easy. The administrative part of implementation can be done in as little as an hour. You will add your users, brands, and keg types. If you have your customer or distributor partners in an Excel format, you can use the Upload Partners tool to add those to the system. The same tool exists for adding kegs that already have barcodes, such as leased kegs. Leasing companies typically have a list of your kegs that they can provide for this action.
If you are purchasing barcodes from us, the application process is simple. The barcodes need to be applied to a clean, dry, room-temperature keg and allowed 24 hours to cure before being filled or subjected to cleaning fluids like caustic. If you have kegs in distribution already, you will just tag kegs as they return to the brewery – until each keg in your float is identified.
Can I get a demo of KegID?
Yes. Please complete this request form and we will schedule a demo for you and your team.
How does it work?
SLG’s EcoBev solution is the industry’s most comprehensive automated solution for beverage recycling and destruction. Whether you have a pallet of out-of-date beer, a warehouse full of product that needs to be recycled, or a major nationwide recall, EcoBev can take care of it. Our dedicated EcoBev team has the experience, knowledge, and commitment to support your needs. From ongoing market maintenance to a potentially disastrous product recall, it just takes one call to EcoBev to get your beer disposal project started. After you contact us, we will provide you with a quote that outlines the process, costs, and schedule for destruction.
How will I know the status of the project?
Through the Online Visibility portal, our clients have real-time visibility of the status of their product in the destruction process. We provide our clients with an automated affidavit of destruction and a project library to electronically hold all of the documents that may be needed for tax reclamation and audit purposes.
How much does it cost?
Our EcoBev solution is a fully customized service based on each of our client’s specific needs. After the exchange of some basic information, we provide our prospective clients with a proposal that includes cost, process, and destruction timelines.
Are all of your facilities green?
Yes. All EcoBev facilities are EPA compliant and properly recycle all waste. We never use landfills.
Is product recyclable? What becomes of it?
Yes. The cartons and containers are recycled. Liquid waste is turned into either ethanol or agricultural fertilizer, or it is disposed of through the local waste water system, as permitted by local authorities.
How can you assist me in tax recovery?
The EcoBev team can assist you in submitting your Notice of Intent (NOI) on behalf of the customer/distributor.
Can you assist me when filing for my state tax?
Our team can assist with Request for Destruction forms.
What information can you supply to help recover my taxes?
We can provide the distributor with necessary volume data and calculations.
Do I have to schedule my own transportation?
No, but it is an option. We are able to provide transportation services from your location to the disposal facility.
What is BrewBooks?
BrewBooks is the solution for manually entering sales orders, inventory, and invoicing. Through a free application, BrewBooks will automate all sales entries and provide current inventory, product information, and customer visibility. Users can view previous orders and update invoices through delivery – including deposit credits returned to accounts. No more paper/email orders or hours spent inputting data into your system.
What is the setup process for BrewBooks?
Once the Web Connector is installed, the first syncing process will take place. Once we have the information we will begin setup, organizing your SKUs, sales people and customer information for BrewBooks. Once complete we will set it in Practice Mode so that your team can practice with the app until they are ready to go “live”. The process typically takes 10-14 days.
Does BrewBooks sync with QuickBooks?
Yes. Through the QuickBooks Web Connector, BrewBooks will sync with QuickBooks so that up-to-date information is maintained in both. The system will sync approximately every 30 minutes, based on settings.
Is BrewBooks routing software?
Yes. In BrewBooks, you can create and maintain sales and delivery routes, assign routes, and print pick sheets for delivery based on routes that you have created.
Is there a module that allows me to complete a delivery and update the invoice?
Yes. With our delivery function you can organize deliveries, record payments, and adjust an invoice for deposit credits applied or products added while at an account.
My state requires a hard copy of the invoice for customers. Can I print one from BrewBooks?
Yes. With a mobile printer that connects via Bluetooth to the device you are using, you can print the updated invoice and provide your customer with a hard copy.
Can I use QuickBooks online?
No. You will need QuickBooks desktop to use BrewBooks. BrewBooks is a cloud-based solution and needs a local server to sync with.
How does BrewBooks gain access to my sales and inventory data?
Our BrewBooks solution is specifically designed to be completely integrated with Quickbooks software. Quickbooks and BrewBooks exchange data to provide real-time, cloud-based inventory, ordering and customer information to your sales force.
How much does BrewBooks cost?
We make BrewBooks affordable for brewers of all sizes. The base fee is $200 per month, including up to 5 users.
How many users at my company can access BrewBooks?
You can have an unlimited number of users. With your monthly service, 5 users are included with the base cost for BrewBooks. To add more users, the cost is an additional $20 per month for each extra user.
Do you have to purchase any specialized hardware to use BrewBooks?
No. BrewBooks can work on any smartphone or tablet. If you would like to print invoices at the point of delivery, we do recommend the purchase of Zebra bluetooth printers.
Can I get a demo of BrewBooks?
Yes. Please contact us, and we will schedule a demo for you and your team.
What is Logitrax?
Our Logitrax solution is an automated freight management system that provides our clients with an application that can be implemented on a transaction basis. Logitrax users have access to a comprehensive transportation management system at a fraction of the cost of acquisition.
Our Logitrax solution has been in development over the last 25 years and is the system SLG uses to manage our transportation of 8.3 million empty kegs and 50 million+ cases of full product annually.
What will my role be in the process?
Your role can be whatever you want it to be. This solution is highly configurable and can be designed as a software tool with full client control or as a process that can be completely managed by our Logitrax team, with client monitoring through status and metric reporting. You choose how you want to utilize this powerful tool!
Why should I consider a transportation management system?
Independent industry estimates project an annual savings between 10-30% with the implementation of a comprehensive TMS application. Actual savings will depend on the state of a client’s current processes.
Do I have to use SLG carriers?
You do not. Logitrax is completely configurable to a client’s needs. If you have a specific set of carriers you want to utilize due to relationships, locale, etc., our Logitrax service can be configured to directly work with those carriers.
A common practice is to include client carriers into our expansive list of existing carriers to better evaluate market conditions. Through our auto-tender function, our clients are assured they’re receiving the most efficient rate based on market conditions at time of tender. This process gives our clients the opportunity to evaluate their current rate condition against the actual market.
What are some benefits I can expect from your Logitrax solution?
Not only do Logitrax users benefit from improved visibility and cycle time, but they also typically realize an immediate improvement to their current transportation spend. This is primarily driven by the fact that we auto-tender every load, which assures that they are receiving the best rate available at time of tender.
Our Logitrax service also provides clients with a quantifiable tool to measure carrier performance, based on built-in reporting and metric capabilities. Logitrax clients have benefitted from improved carrier execution, as they are equipped with quantifiable data that drives performance improvement from their carrier partners.
Can I access Logitrax from my existing computer or mobile device?
Yes. Logitrax is browser-based and is compatible with Apple and Android devices.
Do I have to purchase software to access Logitrax?
No. Logitrax is subscription-based.
Will I have constant visibility over my shipments?
Yes. You can view your shipment location at any time.
Will the Logitrax service grow with my business?
Yes. It is fully scalable.
Does Logitrax have reporting features?
Yes. Logitrax offers a variety of reports, such as Freight Spend, ON TIME, Tender Acceptance, and more.